Piranha can help your business maintain a healthy online presence by offering a wide range of web support services including; scheduled maintenance, emergency repairs, cloud hosting and server management, and continued content development plans.
Websites should not just be created and then left alone. They need constant administration, maintenance, technical support and content development to ensure that they give the best results and remain relevant.
We can help you get the best hosting plan to meet the traffic and data requirements of your website and web services. Our hosting solutions are custom tailored to each individual client’s website. The hosting plan weighs up your site’s technical and data requirements, security preferences, traffic, costing, access and email hosting to ensure the optimum performance for your website. Packages start with our managed premium cloud Business ’Multi-Tenant’ Hosting (multi-tenant hosting only shares server space with other selected Piranha clients), right up to more bespoke and tailored cloud solution plans, all plans are scalable to meet your website’s needs.
From the smallest information page to an extensive e-commerce platform across multiple sites, we can help you with any maintenance issues. Our website maintenance serves to address new technology and third-party updates, integration management, browser support and a range of other issues which can cause the need for maintenance. Piranha’s tailored website maintenance packages can encompass updates and upgrades, right through to gateway re-configuration and we can help you whether it is scheduled security and version updates or in an emergency alert or disaster recovery requirement.
We maintain regular remote off-server backups for all our clients so that we are in the best situation when you hit technical issues. This gives you great peace of mind and lets you get back up and running as quickly and as seamlessly as possible.
As well as adding new pages and information through a content management system, we can help you keep your website up to date. From adding a new product or product range through bulk data loading from Excel documents to updating the security of your payment gateway, we ensure that you stay up to date with our fully managed in-house services.
Continually fine-tuning your website and keeping it up to date needn’t be hard labour – all you need is a good backup team, like Piranha.
The development, maintenance and updating of your website are vital to its continuing success. Having current content not only makes your business look good but can help in improving your search engine rankings and increasing repeat visitors.
With Piranha, you can rest assured that your website maintenance and ongoing site development are in experienced hands. Both from a technical point of view and also from a creative and content development standpoint.
If you want to get the most out of your website and engage with visitors, you need to keep it well-maintained and up-to-date with lots of fresh engaging content. In addition to providing standard web content updates, Piranha website maintenance and continued development packages can give you access to the following important services, which are tailored to support the delivery of effective content marketing strategies.
Once your website is up and running and your digital marketing campaign is underway, you want to make sure that everything else runs smoothly. Piranha can continue to help you and your website with our dedicated technical support and website maintenance services. These keep our clients’ websites fully functional and working at optimal levels.
We can help you get the most out of your website with our technical support services. This can range from email hosting and setup through to content management system training and problem-solving for specific technical issues, such as changes in payment gateway protocols or providers to more complex integration and data management issues.
You can access our customer and technical support services via email or telephone when needed. We can also provide live support by remote access.
The internet is an ever-changing environment which your website needs to be able to evolve with. Our maintenance services have been developed to address such issues as browser upgrades, compatibility, site security, certification, and other external influences.
Our maintenance services also address issues such as broken forms, captcha upgrades, and damaged files and data. In addition to physical maintenance, we also manage your hosting, including server maintenance and upgrades to ensure minimal downtime. Piranha also offers additional website support packages for Enhanced Website Security and Website Version Updates and Upgrades, keeping you up to date with the latest patches and modules and plugin updates.
Despite best efforts, websites can be physically damaged or corrupted, or you may suffer a malicious attack with possible loss of data assets. When this happens, you want to be able to get back up and running as quickly as possible.
We can help you with this through regular system backups and by finding alternatives, should the services you use be rendered unusable for a period of time. Our services aim to cut your downtime to a minimum, helping you get your site back up and running. This makes life easier for your customers, helps you maintain productivity and minimise financial losses as much as possible.
We have the essential qualities and skills, technologies, knowledge and flexible web support services to ensure that your website maintains its relevance keeps improving and can perform strongly on the search engines. Contact Piranha today.